Returns & Refunds policy

At LUMENSTORE LTD, customer satisfaction is important to us.

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order.

Returned items must be unused, unopened and in their original condition unless faulty or damaged.

Once returned goods have been received and inspected, eligible refunds will be processed to the original payment method.

Certain products may not be eligible for return due to hygiene, safety or manufacturer restrictions.

Local collection orders may also be subject to return eligibility requirements.

For assistance regarding returns or refunds, please contact:

admin@lumenstoreltd.co.uk

LUMENSTORE LTD

5 Victoria Avenue

Halifax

England

HX1 3QW

United Kingdom